{"id":13,"date":"2026-01-19T14:35:56","date_gmt":"2026-01-19T14:35:56","guid":{"rendered":"https:\/\/lightgoldenrodyellow-stork-676629.hostingersite.com\/?page_id=13"},"modified":"2026-10-13T12:46:57","modified_gmt":"2026-10-13T12:46:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/afrotunda.com\/nl\/legal\/refund_returns\/","title":{"rendered":"Retourneren"},"content":{"rendered":"<h2>Verzending en retouren<\/h2><h3>Verzending<\/h3><p>Wij pakken bestellingen zelf in en verzenden op werkdagen vanuit Nederland met tracking via PostNL of DHL. Geschatte levertijd vanaf bestelling: Nederland 3\u20135 werkdagen; Belgi\u00eb 4\u20136; overige EU 6\u201312; ingeschakelde niet-EU-landen in Europa 8\u201315 werkdagen of langer door douane. Gratis verzending geldt vanaf \u20ac100 in Nederland en vanaf \u20ac150 in de overige ondersteunde Europese landen. De actuele betaalde verzendkosten staan bij het afrekenen.<\/p><p>Bij levering buiten de EU kan de ontvanger invoer-btw, douanerechten en inklaringskosten moeten betalen. Deze bedragen zijn niet inbegrepen tenzij dit bij het afrekenen uitdrukkelijk staat.<\/p><h3>Veertien dagen bedenktijd<\/h3><p>Als consument mag je binnen 14 dagen, gerekend vanaf de dag na ontvangst, zonder reden laten weten dat je van de koop afziet. Gebruik daarvoor de <a href=\"https:\/\/afrotunda.com\/nl\/cancel-order\/\">elektronische annuleringsknop<\/a>, mail ons of gebruik het modelformulier hieronder. Na je melding heb je nog 14 dagen om het product terug te sturen.<\/p><p>Stuur het product zorgvuldig verpakt naar: Kajakstraat 3, 1826 DN Alkmaar, The Netherlands. Je mag zelf een vervoerder kiezen. Als je ons MyParcel-retourlabel kiest, tonen wij eerst de actuele labelprijs; na jouw akkoord wordt precies dat bedrag van de terugbetaling afgetrokken. Voor een verkeerd, beschadigd of gebrekkig geleverd product dragen wij de retourkosten.<\/p><h3>Terugbetaling en staat van het product<\/h3><p>Wij betalen de aankoopprijs en, bij volledige herroeping van de bestelling, de kosten van de goedkoopste standaard heenlevering terug via dezelfde betaalmethode. Dit gebeurt uiterlijk 14 dagen na je herroepingsmelding; wij mogen wachten tot het product terug is of je verzendbewijs hebt gestuurd. Je mag het product bekijken en passen zoals in een winkel. Waardevermindering door verder gebruik kunnen wij inhouden. Een uitzondering geldt alleen wanneer de wet dat toestaat, bijvoorbeeld voor een product dat volgens jouw persoonlijke specificaties is gemaakt en niet slechts uit een standaardmaat is gekozen.<\/p><h3>Modelformulier voor herroeping<\/h3><p>Print of kopieer dit en stuur het naar <a href=\"mailto:contact@afrotunda.com\">contact@afrotunda.com<\/a>: \u201cAan Afrotunda: hierbij deel ik mee dat ik onze overeenkomst betreffende de verkoop van [product], besteld op [datum] en ontvangen op [datum], herroep. Naam: [naam]. Adres: [adres]. Datum: [datum]. Handtekening: [alleen op papier].\u201d<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5963,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":7,"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":7281,"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/pages\/13\/revisions\/7281"}],"up":[{"embeddable":true,"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/pages\/5963"}],"wp:attachment":[{"href":"https:\/\/afrotunda.com\/nl\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}